Chief Information Officer’s (CIO) have a significant role in making a cultural change of organization possible. Their work is beyond choosing what optimal technologies should be applied to businesses. People should be aware of how CIOs shift digital innovation into successful businesses.
Carol Juel, CIO of Synchron, shared that “it is not just about technology; it’s about an agile mindset and the cultural changes that allow for digital transformation”. She imparted how they implemented enterprise transformation to embody agile business practices. Their goal is to position Synchron to quickly adapt amidst the changing scenarios and uncertain market events.
According to Juel, CIOs are beyond implementing technologies but they are the epicenter and the key agent of organizational change. It is important to note that pandemic intensifies the rapid shift of daily business operations and the engagement of companies among their customers and suppliers.
“The role of the CIO is to move the organization from thinking about building digital strategies to building a strategy that works for a digital world,” says Randy Gaboriault, CIO and senior vice president for innovation and strategic development at Christiana Care Health System.
Most importantly, CIO does not only implement technologies and applications but to enact organizational change through innovations. Respectively, CIOs attain toolkits including embracing agile business practices. training initiatives, and communication campaigns.
Not to mention, CIOs shift digital innovation into successful businesses by improving their relationships with their business partners. CIO of USDA Farm Production and Conservation Mission Area Darren Ash stated that CIOs ensure that everyone will get on board with new ways of working.
“For us to drive change, we have to be better partners with the business, specifically the frontline employees across the mission areas and not just IT employees,” Ash said.