Digital transformation has been rampant nowadays due to the disruption brought by the ongoing pandemic. Apart from that, digital transformation is a significant driver for cultural change. However, Information Technology (IT) in most organizations is undervalued which leads to forego business opportunities. This article will discuss the undervalued efforts of IT in driving organizations’ business growth.
The work of IT is not only honing business operations through technologies but it also drives behavior and culture. One effort of IT in driving an organization’s growth is to ensure that all business entities are in sync with the ethos of the organization.
Sunil Kanchi, chief information officer, and chief investment officer at UST Global, imparted his experience in honing IT culture by investing his team to appreciate innovation. With this, he wants to radiate the culture of IT towards other business entities.
“The changes we were making internal to the IT culture became part of the larger program, so it became easier to drive those changes,” Kanchi adds.
Further, digital transformation is not mere automation of business processes but it is more about changing the mindset of the employees. When you change how people do their works, their behavior, and mindset change.
Having said that, it is important to note that CIOs and Chief Human Resource Officers will work hand-in-hand to promote cultural change through digital transformation.
One of the efforts of IT in driving organizations’ business growth is it guides the journey of the company to shift to digital transformation.
“CIO and staff working to co-create the day-to-day habits and work processes that fit the vision for the department’s new culture,” Gartner research stated.
Interestingly, the innovations improve how we do things and it makes the quality of our life better. It is through IT’s autonomy in the business that makes businesses optimize growth.
Nowadays, the IT team is consist of multi-skilled members, a multi-disciplinary approach in developing the information and communication of the organization.
Reference: Pratt, M. (2020). 5 myths and realities of IT culture change.